Actually cried. Proper tears.
This is what I came home to tonight, paint on the dresser (in the Conservatory):
The seal from the window hanging out of the window - seriously:
More paint than unit on the DVD unit:
God knows what's been spilt on my brand new pizza stone:
And how about this for "yes, we'll cover everything"....
Scratched radiator covers:
And all this before I discovered there was no wifi. Not a happy bunny. At all.