You're joking me, right?

That was the response to the snag list from the builder. I assured him I wasn't but he still didn't believe me!  When asked if he was proud of this job, he said he was. 

It wasn't a good start. A couple of points in and I already needed to phone the boss. The boss phoned the decorator and after that he marginally agreed with me more. But it's still not good. 

And the stairs are still a way off being used like normal stairs. Despite assurances and promises. When I left (at 9:10am) they hadn't arrived.